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Stochastic seat allocation models for passenger rail transportation under customer choice
Wang, Xinchang; Wang, Hua; Zhang, Xiaoning - In: Transportation research / E : an international journal 96 (2016), pp. 95-112
Persistent link: https://www.econbiz.de/10011624089
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A study on consumer's behavioral intention and use behavior based on utaut theory : centered around mobile delivery apps
Zhao, Yonghui; Zhao, Jia; Wang, Xiaolei - In: Journal of international trade & commerce 18 (2022) 6, pp. 35-48
Persistent link: https://www.econbiz.de/10015211008
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Antecedents of customer WOM in glamping : the critical role of original ecology
Lu, Jiandong; Wang, Xiaolei; Dai, Zheng; Chen, Guo; … - In: International journal of hospitality management 95 (2021), pp. 1-16
Persistent link: https://www.econbiz.de/10012547731
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Understanding the emotional and informational influence on customer knowledge contribution through quantitative content analysis
Wang, Xiaolei; Lu, Jiandong; Ow, Terence T.; Feng, Yuqiang - In: Information & management : the internat. journal of … 58 (2021) 2, pp. 1-16
Persistent link: https://www.econbiz.de/10012494912
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Emotional expression by artificial intelligence chatbots to improve customer satisfaction : underlying mechanism and boundary conditions
Zhang, Junbo; Chen, Qi; Lu, Jiandong; Wang, Xiaolei; … - In: Tourism management : research, policies, practice 100 (2024), pp. 1-19
Persistent link: https://www.econbiz.de/10014457628
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Globalization or localization of consumer preferences : the case of hotel room booking
Liu, Wei; Guillet, Basak Denizci; Xiao, Qu; Law, Rob - In: Tourism management : research, policies, practice 41 (2014), pp. 148-157
Persistent link: https://www.econbiz.de/10010239927
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Can setting hotel rate restrictions help balance the interest of hotels and customers?
Denizci Guillet, Basak; Liu, Wei; Law, Rob - In: International journal of contemporary hospitality management 26 (2014) 6, pp. 948-973
Persistent link: https://www.econbiz.de/10010418034
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Fun, inspiration and discovery : from momentary experiences to overall evaluations
Liu, Wei; Sparks, Beverley; Coghlan, Alexandra - In: International journal of contemporary hospitality management 29 (2017) 7, pp. 1937-1955
Persistent link: https://www.econbiz.de/10011777045
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Measuring customer experience in situ : the link between appraisals, emotions and overall assessments
Liu, Wei; Sparks, Beverley; Coghlan, Alexandra - In: International journal of hospitality management 59 (2016), pp. 42-49
Persistent link: https://www.econbiz.de/10011609929
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How do Chinese tourists perceive tranquillity during the tour?
Hu, Meng; Zhang, Yingying; Zhang, Hui; Lu, Youhai; Zuo, Lin - In: Tourism management perspectives : TMP 34 (2020), pp. 1-14
Persistent link: https://www.econbiz.de/10012238219