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Do virtual goods entice more online donations? : perspectives of mental imagery and project appeal

Zheng, Chundong; Cao, Yanan; Wu, Yi; Yu, Jie - In: Information & management : the internat. journal of … 60 (2023) 2, pp. 1-13

Persistent link: https://www.econbiz.de/10014303333

Open source and competition strategy under network effects

Wang, Yu; Chen, Yu; Koo, Bonwoo - 2017

Persistent link: https://www.econbiz.de/10011736710

Integrating community and e-commerce to build a trusted online second-hand platform : based on the perspective of social capital

Luo, Nuan; Wang, Yu; Zhang, Mingli; Niu, Tao; Tu, Jianbo - In: Technological forecasting & social change : an … 153 (2020), pp. 1-7

Persistent link: https://www.econbiz.de/10012234664

The effect of image richness on customer engagement : evidence from Sina Weibo

Zhao, Lu; Zhang, Mingli; Ming, Yaxin; Niu, Tao; Wang, Yu - In: Journal of business research : JBR 154 (2023), pp. 1-14

Persistent link: https://www.econbiz.de/10013468679

Measuring service quality with text analytics : considering both importance and performance of consumer opinions on social and non-social online platforms

Lu, Lin; Xu, Pei; Wang, Yen-Yao; Wang, Yu - In: Journal of business research : JBR 169 (2023), pp. 1-12

Persistent link: https://www.econbiz.de/10014468560

Measuring Service Quality with Text Analytics : Considering Both Importance and Performance of Consumer Opinions on Social and Non-Social Online Platforms

Lu, Lin; Wang, Yen-Yao; Wang, Yu; Xu, Pei - 2022

Online word-of-mouth (WOM) has attracted considerable attention from researchers due to its abundant information on customer perceptions that drive product and service improvement. This study develops a novel weighted service quality (WSQ) metric derived from online customer opinions, leveraging...

Persistent link: https://www.econbiz.de/10014082559

Discovering cultural differences in online consumer product reviews

Wang, Yu; Wang, Zhigang; Zhang, Dongsong; Zhang, Ru - In: Journal of electronic commerce research : JECR 20 (2019) 3, pp. 169-183

Persistent link: https://www.econbiz.de/10012153963

Environmental knowledge and consumers' intentions to visit green hotels : the mediating role of consumption values

Wang, Shanyong; Wang, Jing; Wang, Yu; Yan, Jing; Li, Jun - In: Journal of travel and tourism marketing 35 (2018) 9, pp. 1261-1271

Persistent link: https://www.econbiz.de/10011942100

An online community-based dynamic customisation model : the trade-off between customer satisfaction and enterprise profit

Wang, Yu; Wu, Jiacong; Lin, Li; Shafiee, Sara - In: International journal of production research 59 (2021) 1, pp. 1-29

Persistent link: https://www.econbiz.de/10012425087

Do producers respond to quality information disclosure? : the HACCP certification in meat industry

Zhou, Jiehong; Jin, Yu; Wang, Yu; Liang, Qiao - In: China agricultural economic review : CAER 14 (2022) 1, pp. 47-63

Persistent link: https://www.econbiz.de/10013346689