Similar Search Results

Gaining resilience through transformative services in cause-related events : an interaction ritual chain perspective

Wong, IpKin Anthony; Lin, Xueying (Linda); Lin, Zhiwei; … - In: International journal of contemporary hospitality management 35 (2023) 9, pp. 3235-3262

Persistent link: https://www.econbiz.de/10014334293

Refreshing hotel satisfaction studies by reconfiguring customer review data

Zhou, Lingqiang; Ye, Shun; Pearce, Philip; Wu, Mao-ying - In: International journal of hospitality management 38 (2014), pp. 1-10

Persistent link: https://www.econbiz.de/10010364611

Creating memorable experience in rural tourism : a comparison between domestic and outbound tourists

Ye, Shun; Wei, Wei; Wen, Jun; Ying, Tianyu; Tan, Xiaoyuan - In: Journal of travel research : a quarterly publication of … 60 (2021) 7, pp. 1527-1542

Persistent link: https://www.econbiz.de/10012625550

Examining the step-up brand extensions of budget hotels : the reciprocal spillover effects

Ye, Shun; Wu, Linfeng; Paek, Soyon - In: The Cornell hospitality quarterly 61 (2020) 2, pp. 154-169

Persistent link: https://www.econbiz.de/10012210719

Enhancing customer trust in peer-to-peer accommodation : a "soft" strategy via social presence

Ye, Shun; Ying, Tianyu; Zhou, Lingqiang; Wang, Tianyi - In: International journal of hospitality management 79 (2019), pp. 1-10

Persistent link: https://www.econbiz.de/10012012769

How other customers influence customer citizenship behavior in theme parks : the role of customer-customer rapport

Wu, Mao-Ying; Ye, Shitian; Ye, Shun; Li, Qiucheng - In: Journal of destination marketing & management : JDMM 31 (2024), pp. 1-11

Persistent link: https://www.econbiz.de/10015076721

Virtual reality in destination marketing : telepresence, social presence, and tourists' visit intentions

Ying, Tianyu; Tang, Jingyi; Ye, Shun; Tan, Xiaoyuan; … - In: Journal of travel research : a quarterly publication of … 61 (2022) 8, pp. 1738-1756

Persistent link: https://www.econbiz.de/10013391002

An integrated model of customers’ intention to reuse information service : what’s new for conversational agents?

Lei, Soey Sut Ieng; Liu, Guanrong; Shen, Haili; Ye, Shun; … - In: Tourism analysis : an interdisciplinary tourism & … 28 (2023) 4, pp. 527-543

Persistent link: https://www.econbiz.de/10014506922

Recipe for perceived personalization in hotels

Lei, Soey Sut Ieng; Wang, Dan; Fong, Lawrence Hoc Nang; … - In: Tourism management : research, policies, practice 100 (2024), pp. 1-12

Persistent link: https://www.econbiz.de/10014457528

Modeling tourists' preference between hotels and peer-to-peer (P2P) sharing accommodation : a pre- and post-COVID-19 comparison

Ye, Shun; Lei, Soey Sut Ieng; Zhao, Xiaoyou; Zhu, Lin; … - In: International journal of contemporary hospitality management 35 (2023) 4, pp. 1423-1447

Persistent link: https://www.econbiz.de/10014280808