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How small hotels can drive value their way in infomediation : the case of "Italian hotels vs. OTAs and TripAdvisor"
Raguseo, Elisabetta; Neirotti, Paolo; Paolucci, Emilio - In: Information & management : the internat. journal of … 54 (2017) 6, pp. 745-756
Persistent link: https://www.econbiz.de/10011748600
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A big data analysis of COVID-19 impacts on Airbnbs' bookings behavior applying construal level and signaling theories
Filieri, Raffaele; Milone, Francesco Luigi; Paolucci, Emilio - In: International journal of hospitality management 111 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014310955
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Customer experience with standard and premium peer-to-peer offerings : a mixed-method combining text analytics and qualitative analysis
Filieri, Raffaele; Alguezaui, Salma; Galati, Francesco; … - In: Journal of business research : JBR 167 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014383079
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What moderates the influence of extremely negative ratings? : the role of review and reviewer characteristics
Filieri, Raffaele; Raguseo, Elisabetta; Vitari, Claudio - In: International journal of hospitality management 77 (2019), pp. 333-341
Persistent link: https://www.econbiz.de/10011988586
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The effect of brand on the impact of e-WOM on hotels’ financial performance
Raguseo, Elisabetta; Vitari, Claudio - In: International journal of electronic commerce : IJEC 21 (2016/2017) 2, pp. 249-269
Persistent link: https://www.econbiz.de/10011691020
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Extremely negative ratings and online consumer review helpfulness : the moderating role of product quality signals
Filieri, Raffaele; Raguseo, Elisabetta; Vitari, Claudio - In: Journal of travel research : a quarterly publication of … 60 (2021) 4, pp. 699-717
Persistent link: https://www.econbiz.de/10012492573