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The relationship between organizational identification and internal whistle-blowing : the joint moderating effects of perceived ethical climate and proactive personality
Liu, Yan; Zhao, Shuming; Li, Rui; Zhou, Lulu; Tian, Feng - In: Review of managerial science 12 (2018) 1, pp. 113-134
Persistent link: https://www.econbiz.de/10011824343
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Understanding the role of customer incivility and supervisor monitoring in the relationship between customer orientation and frontline employees' emotional exhaustion
Xie, Fang; Zhang, Xufan; Ye, Jing; Zhou, Lulu; Zhang, … - In: Journal of service theory and practice 33 (2023) 6, pp. 797-819
Persistent link: https://www.econbiz.de/10014448096
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Effects of in-store live stream on consumers' offline purchase intention
Zhang, Peilin; Chao, Chih-Wei; Chiong, Raymond; Hasan, … - In: Journal of retailing and consumer services 72 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014252732
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Experience intensification to purchase intentions of derivative works in service-intensive industries : an empirical study
Guan, Shuqi; Chao, Chih-Wei; Tian, Feng - 2024
Persistent link: https://www.econbiz.de/10015098639