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Assessing the determinants of customer-perceived value and customer satisfaction in e-hailing services : an Importance-Performance Matrix Analysis (IPMA) Approach

Yapp, Emily H. T.; Jasmine Yeap Ai Leen - In: Cogent business & management 10 (2023) 1, pp. 1-16

The rapid growth and success of sharing economy, particularly e-hailing services, have attracted many organisations to participate in this business. As a result, e-hailing organisations need strategies that enable them to compete in the market. One of the strategies that could help e-hailing...

Persistent link: https://www.econbiz.de/10014477128

Preloved is reloved : investigating predispositions of second-hand clothing purchase on C2C platforms

Jasmine Yeap Ai Leen; Say Keat Ooi; Yapp, Emily H. T.; … - In: The service industries journal 44 (2024) 13/14, pp. 993-1017

Persistent link: https://www.econbiz.de/10015194226

Engaging millennials in an evolving web environment : some key points for e-retailers

Yeap Ai Leen, Jasmine; Ramayah T.; Azizah Omar - In: Business strategy series 13 (2012) 3, pp. 111-117

Persistent link: https://www.econbiz.de/10009563601

Key drivers of brand loyalty among Malaysian shoppers : evidence from a Japanese fashion retailer

Yeap, Jasmine A. L.; Ramayah T.; Yapp, Emily H. T. - In: Asian Academy of Management journal : AAMJ 23 (2018) 2, pp. 1-24

Persistent link: https://www.econbiz.de/10012056620

Understanding Gen Z shoppers' interaction with customer-service robots : a cognitive-affective-normative perspective

Osakwe, Christian Nedu; Říha, David; Elgammal, Islam … - In: International journal of retail and distribution management 52 (2024) 13, pp. 103-120

Persistent link: https://www.econbiz.de/10015162579

Internet shopping acceptance : examining the influence of intrinsic versus extrinsic motivations

Mohd Suki, Norazah; Ramayah T.; Norbayah Mohd Suki - In: Direct marketing : an international journal 2 (2008) 2, pp. 97-110

Persistent link: https://www.econbiz.de/10003934496

Consumer lifestyles and online shopping continuance intention

Ahmad, Norzieiriani; Azizah Omar; Ramayah T. - In: Business strategy series 11 (2010) 4, pp. 227-243

Persistent link: https://www.econbiz.de/10003996967

Modeling user acceptance of Internet banking in Malaysia : a partial least square (PLS) approach

Rouibah, Kamel; Ramayah T.; May, Oh Sook - In: E-adoption and socio-economic impacts : emerging …, (pp. 1-23). 2011

Persistent link: https://www.econbiz.de/10009372889

Information searching : the impact of user knowledge on unser search behavior

Fadhilah Mat Yamin; Ramayah T.; Wan Hussain Wan Ishak - In: Journal of information & knowledge management : JIKM 12 (2013) 3, pp. 1-10

Persistent link: https://www.econbiz.de/10010188584

The effect of awareness and perceived risk on the technology acceptance model (TAM) : mobile banking in Yemen

Mutahar, Ahmed M.; Norzaidi Mohd Daud; Ramayah T.; … - In: International journal of services and standards 12 (2017/2018) 2, pp. 180-204

Persistent link: https://www.econbiz.de/10011877099