Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Consumer behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Government adoption of generat...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
China
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Service quality
2
Absatz
1
Arbeitsleistung
1
Beziehungsmarketing
1
Customer integration
1
Customer participation
1
Customer satisfaction
1
Customer service
1
Dienstleistung
1
Dienstleistungsinnovation
1
Ethanol reforming
1
Firm performance
1
Human-earth system coupling
1
Hydrogen production
1
Innovation
1
Innovation management
1
Innovationsmanagement
1
Internet exposure
1
Job performance
1
Kundenintegration
1
Kundenservice
1
Kundenzufriedenheit
1
Laval nozzle
1
Nachhaltige Entwicklung
1
Non-thermal arc
1
Perceived service control
1
Perceived service effort
1
Proactive customer service performance
1
Regional development
1
Regionalentwicklung
1
Relationship marketing
1
Sales
1
Salespeople
1
Selling
1
Service innovation
1
Services
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Liu, Dewen
2
Han, Shenghao
1
Wang, Yuanzheng
1
Wu, Yifu
1
Zhang, Jieqiong
1
Zhou, Chunyang
1
Published in...
All
International journal of hospitality management
1
Journal of retailing and consumer services
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The golden mean : research on the mechanism of customer participation in employee service innovation
Liu, Dewen
;
Han, Shenghao
;
Zhang, Jieqiong
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013366341
Saved in:
2
Is proactive service always right? : the study on the dual influence mechanisms of proactive customer service performance on customer satisfaction
Liu, Dewen
;
Zhou, Chunyang
;
Wang, Yuanzheng
;
Wu, Yifu
- In:
International journal of hospitality management
130
(
2025
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015434491
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
