Purpose – Aims to impart new insights into the role of information technology (IT) in knowledge extraction, capture, distribution and personalization. The paper seeks to pin‐point the strengths and weaknesses of IT in the domain of knowledge management (KM) and to explain why the technology...

Purpose – The purpose of this paper is to empirically assess the importance of knowledge management (KM) for sustainable development. Two main hypotheses about the critical success factors of knowledge and technology contribution to sustainable development are tested....