In the past three decades, total quality management (TQM) has been appreciated as "fundamental modality in view to improve the activity in the public and private sectors" (Boyne and Walker, 2002, 1). For the time being, in public administrations, we witness an extension of the policies for...

Making use of the relevant literature in the area, this paper proposes a systemic approach to the European administration. The difficulty of the research design stems from the inconsistency of the regulations European treaties exhibit, as well as from the sectorial approaches, mostly of legal...

In the past three decades, total quality management (TQM) has been appreciated as “fundamental modality in view to improve the activity in the public and private sectors” (Boyne and Walker, 2002, p. 1). For the time being, in public administrations, we witness an extension of the policies...

Continuing on previous research, designed to explore the process of diffusion of project management in Croatian local administration, this paper proposes a discussion on the achieved level of development of administrative capabilities. In a way, it represents an attempt to explore the diffusion...