Purpose The purpose of this paper is to report on the findings and lessons that were learned from the many cases of internet fraud complaints that are gathered by the Federal Trade Commission in the USA. The implications that are contained in the behavior of the complaints and trends identified...

Presents a report of the study about shoplifting problems in retail clothing outlets which was carried out during the autumn of 1993, with the primary purpose of examining managers′ attitudes towards shoplifting in some detail and the secondary purpose of identifying coping strategies that can...