1. Introduction : beating the odds? / Christof Pforr and Peter Hosie -- 2. Crisis management and security : strategies versus improvise in a turbulent environment / Bella Butler -- 3. From conception to implementation : towards a crisis management framework / Samir Ranjan Chatterjee and Cecil...

Significant increases in the incidence of global terrorism, serious criminal activities, and the ever-present threat of natural catastrophes have emphasised the need for businesses to prepare for managing crises. A more systematic and robust conceptual approach has long been overdue to identify...