In many organizations in Serbia a crisis can be seen, which manifests through decrease of market share and … business. The crisis symptoms are characterized by mainly ex post pointing at the situation in a company. Consequentially, the …

Purpose The purpose of this paper is to deal with the adaptation of communication strategies set out in the pre-crisis …, this research aims to determine how public safety authorities used the existing crisis management plan at the time of the … Lac-Mégantic crisis. It also seeks to determine whether or not the crisis managers used emergent communication strategies …

Purpose – The purpose of this paper is to contribute to the study of internal crisis communication, not only the … role of communication in the employees’ sensemaking during a crisis situation. Design/methodology/approach – The study was … descriptions of how information was communicated, and how the sensemaking process developed. Findings – The crisis communication …

‐sized enterprises (SMEs) handling both risk and crisis management according to a new tailored model of a balance scorecard (BS). This … new model of risk and crisis management aims at improving both SMEs' management adaptation and performance across all of … crisis' stages, something not attempted so far in the literature. Design/methodology/approach – The application of such a BS …

Purpose – Taming the complexity of crisis and integrating diverse narratives and sources regarding crisis events is a … comparing crisis experiences, using the 7/7 London bombings of 2005 as an illustrative empirical application. Design …/methodology/approach – A cognitive-institutional process-tracing methodology suitable compatible with structured focussed comparison of crisis …

Different ethical frameworks have been proposed as appropriate for integrating into crisis management strategies. This … study examines an ethic of care approach to crisis management analysing the case of Northern Rock bank which was at the … centre of the recent financial crisis in the UK. The development and maintenance of relationships is fundamental to an ethic …

crisis phrases: crisis of management; crisis point; and crisis fall‐out. Concludes a way of identifying crisis …