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Friend or foe? : customer engagement's value-based effects on fellow customers and the firm
Clark, Moira K.; Lages, Cristiana Raquel; Hollebeek, … - In: Journal of business research : JBR 121 (2020), pp. 549-556
Persistent link: https://www.econbiz.de/10012417376
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Beyond the Big Five : the effect of machiavellian, narcissistic, and psychopathic personality traits on stakeholder engagement
Hollebeek, Linda D.; Sprott, David E.; Urbonavicius, Sigitas - In: Psychology & marketing 39 (2022) 6, pp. 1230-1243
Persistent link: https://www.econbiz.de/10013280085
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Fifteen years of customer engagement research : a bibliometric and network analysis
Hollebeek, Linda D.; Sharma, Tripti Ghosh; Pandey, Ritesh; … - In: The journal of product & brand management 31 (2022) 2, pp. 293-309
Persistent link: https://www.econbiz.de/10013164323
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Customer value, customer engagement, and customer-based brand equity in the context of a digital payment app
Bapat, Dhananjay; Hollebeek, Linda D. - In: Marketing intelligence & planning 41 (2023) 7, pp. 837-853
Persistent link: https://www.econbiz.de/10014381221
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Understanding the effects of firms' unresponsiveness on social media toward customer feedback on customers' engagement : the impact of ethnicity
Bozkurt, Sıddık; Gligor, David; Hollebeek, Linda D.; … - In: Journal of research in interactive marketing : … 19 (2025) 1, pp. 59-75
Persistent link: https://www.econbiz.de/10015324477
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Customers' service-related engagement, experience, and behavioral intent : moderating role of age
Rather, Raouf Ahmad; Hollebeek, Linda D. - In: Journal of retailing and consumer services 60 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012502658
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Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad; Hollebeek, Linda D.; Ul Islam, Jamid - In: The service industries journal 39 (2019) 7/8, pp. 519-540
Persistent link: https://www.econbiz.de/10012204712
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Boosting customers' impulsive buying tendency in live-streaming commerce : the role of customer engagement and deal proneness
Luo, Xi; Cheah, Jun-Hwa; Hollebeek, Linda D.; Lim, Xin Jean - In: Journal of retailing and consumer services 77 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10014462186
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Why switch? : the role of customer variety-seeking and engagement in driving service switching intention
Menidjel, Choukri; Hollebeek, Linda D.; Urbonavicius, … - In: The journal of services marketing 37 (2023) 5, pp. 592-605
Persistent link: https://www.econbiz.de/10014276935
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Customer engagement design in industrial innovation
Hollebeek, Linda D.; Keeling, Debbie I.; Ruyter, Ko de - In: Industrial marketing management : the international … 106 (2022), pp. 83-89
Persistent link: https://www.econbiz.de/10014226241