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Shaping, organizing, and rethinking service innovation : a multidimensional framework
Rubalcaba-Bermejo, Luis; Michel, Stefan; Sundbo, Jon; … - In: Journal of service management 23 (2012) 5, pp. 696-715
Persistent link: https://www.econbiz.de/10009666540
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Transformative service networks : cocreated value as well-being
Black, Hulda G.; Gallan, Andrew S. - In: The service industries journal 35 (2015) 15/16, pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
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Value co-creation and its meaning for customers
Gallan, Andrew S.; Go Jefferies, Josephine - In: The Routledge handbook of service research insights and …, (pp. 322-343). 2020
Persistent link: https://www.econbiz.de/10012238673
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Exploring customer engagement tensions when pursuing responsible business practices
Gallan, Andrew S.; Hildebrand, Diogo; Loureiro, Yuliya … - In: Journal of service management 35 (2024) 4, pp. 464-489
Persistent link: https://www.econbiz.de/10015078048
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Identifying the right solution customers : a managerial methodology
Windler, Katharina; Jüttner, Uta; Michel, Stefan; … - In: Industrial marketing management : the international … 60 (2017), pp. 173-186
Persistent link: https://www.econbiz.de/10011672093
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Pricing co-created value : an integrative framework and research agenda
Read, Stuart; Michel, Stefan; Schumann, Jan Hendrik; … - In: AMS review : official publication of the Academy of … 9 (2019) 3, pp. 155-183
Persistent link: https://www.econbiz.de/10012162440