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~subject:"Customer integration"
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Customer integration
Beziehungsmarketing
12
Consumer behaviour
12
Konsumentenverhalten
12
Relationship marketing
12
Spain
9
Spanien
8
Customer satisfaction
6
Kundenzufriedenheit
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Customer value
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Dienstleistungsqualität
5
Kundenwert
5
Lieferkette
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Service quality
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Supply chain
5
Beschwerdemanagement
4
Complaint management
4
Corporate Social Responsibility
4
Corporate social responsibility
4
KMU
4
Lieferantenmanagement
4
SME
4
Supplier relationship management
4
B-to-B-Marketing
3
Business-to-business marketing
3
Co-creation
3
Customer service
3
Kundenservice
3
Alliances
2
Asymmetric relationships
2
Business network
2
Committed champions
2
Consumer returns
2
Coronavirus
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Customer profitability
2
Distribution channel
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Dual-value appropriation
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Financial services
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Cambra-Fierro, Jesús
2
Grott, Emily
1
Melero-Polo, Iguácel
1
Pérez, Lourdes
1
Sesé, F. Javier
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Journal of retailing and consumer services
1
Service business
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ECONIS (ZBW)
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Can complaint-handling efforts promote customer engagement?
Cambra-Fierro, Jesús
;
Melero-Polo, Iguácel
;
Sesé, F. …
- In:
Service business
10
(
2016
)
4
,
pp. 847-866
Persistent link: https://www.econbiz.de/10011722441
Saved in:
2
"Towards a co-creation framework in the retail banking services industry : do demographics influence?"
Cambra-Fierro, Jesús
;
Pérez, Lourdes
;
Grott, Emily
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 219-228
Persistent link: https://www.econbiz.de/10011629059
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