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Business co-creation for service innovation in the hospitality and tourism industry

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Inter-firm relational resources in cloud service adoption and their effect on service innovation

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The effect of information technology adoption and design customisation on the success of new product development

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Market-creating service innovation : verification and its associations with new service development and customer involvement

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Impact of website interface on customer experience and engagement intention in online hotel booking

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A multilevel analysis of customer engagement, its antecedents, and the effects on service innovation

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