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~subject:"Customer integration"
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Customer integration
Innovation
49
Consumer behaviour
45
Customer satisfaction
43
Konsumentenverhalten
43
Beziehungsmarketing
41
Relationship marketing
41
Dienstleistungsqualität
32
Dienstleistungssektor
32
Kundenzufriedenheit
32
Service industry
32
Service quality
32
Dienstleistung
28
Service innovation
28
Services
28
Theorie
27
Theory
27
Sweden
25
Kundenintegration
24
Dienstleistungsinnovation
21
Schweden
21
Conjoint analysis
20
Conjoint-Analyse
20
Experiment
18
Innovation management
18
Innovationsmanagement
18
Market research
18
Marktforschung
18
Quality management
17
Value creation
14
Betriebliche Wertschöpfung
13
Customer service
13
Dienstleistungsmanagement
13
Kundenservice
13
Qualitätsmanagement
13
Service management
13
Customer experience
12
New product development
12
Bundling strategy
11
Leistungsbündel
11
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Undetermined
7
Free
2
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Article
22
Book / Working Paper
2
Type of publication (narrower categories)
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Article in journal
18
Aufsatz in Zeitschrift
18
Aufsatz im Buch
4
Book section
4
Language
All
English
23
German
1
Author
All
Witell, Lars
16
Kristensson, Per
10
Gustafsson, Anders
9
Edvardsson, Bo
5
Elg, Mattias
4
Anderson, Laurel
2
Engström, Jon
2
Hogan, Suellen J.
2
Löfgren, Martin
2
Magnusson, Peter R.
2
Matthing, Jonas
2
McColl-Kennedy, Janet R.
2
Poksinska, Bozena
2
Snyder, Hannah
2
Andreassen, Tor Wallin
1
Brodie, Roderick J.
1
Colurcio, Maria
1
Dahlgaard-Park, Su Mi
1
Fundin, Anders
1
Gremyr, Ida
1
Helkkula, Anu
1
Högberg, Johan
1
Johansson, A. Elisabeth
1
Johnson, Michael D.
1
Johnson, Mikael
1
Kabel, Daan
1
Lervik-Olsen, Line
1
Lusch, Robert F.
1
Löfberg, Nina
1
Magnusson, Peter
1
Martin, Jason
1
Meiren, Thomas
1
Olsson Ramberg, Marcus
1
Raddats, Chris
1
Sandén, Bodil
1
Schäfer, Adrienne
1
Sebastiani, Roberta
1
Sjödin, Carina
1
Trischler, Jakob
1
Vargo, Stephen L.
1
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Published in...
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Journal of service management
5
Journal of business research : JBR
4
International journal of quality and service sciences
2
Involving customers in new service development
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Creativity and innovation management
1
European journal of marketing : EJM
1
Journal of retailing and consumer services
1
Series on Technology Management
1
The TQM journal : the international review of organizational improvement
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
The journal of services marketing
1
Total quality management & business excellence
1
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ECONIS (ZBW)
24
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1
Idea generation : customer co-creation versus traditional market research techniques
Witell, Lars
;
Kristensson, Per
;
Gustafsson, Anders
; …
- In:
Journal of service management
22
(
2011
)
2
,
pp. 140-159
Persistent link: https://www.econbiz.de/10009155031
Saved in:
2
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
3
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
4
The effect of customer information during new product development on profits from goods and services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
5
Identifying ideas of attractive quality in the innovation process
Witell, Lars
;
Löfgren, Martin
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 87-99
Persistent link: https://www.econbiz.de/10008938680
Saved in:
6
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
7
The role of the customer in the development process
Sandén, Bodil
;
Gustafsson, Anders
;
Witell, Lars
- In:
Involving customers in new service development
,
(pp. 33-56)
.
2006
Persistent link: https://www.econbiz.de/10003593196
Saved in:
8
Cocreative customer practices : effects of health care customer value cocreation practices on well-being
McColl-Kennedy, Janet R.
;
Hogan, Suellen J.
;
Witell, Lars
; …
- In:
Journal of business research : JBR
70
(
2017
),
pp. 55-66
Persistent link: https://www.econbiz.de/10011620250
Saved in:
9
The changing role of the health care customer : review, synthesis and research agenda
McColl-Kennedy, Janet R.
;
Snyder, Hannah
;
Elg, Mattias
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 2-33
Persistent link: https://www.econbiz.de/10011654983
Saved in:
10
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
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