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~subject:"Customer satisfaction"
~subject:"Qualitätsmanagement"
~subject:"Theorie"
~type_genre:"Article in journal"
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Customer satisfaction
Qualitätsmanagement
Theorie
Quality management
8,068
Dienstleistungsqualität
1,720
Service quality
1,720
Product quality
1,023
Produktqualität
1,021
Kundenzufriedenheit
746
Lieferkette
680
Supply chain
680
Standardisierung
658
Standardization
658
Business process management
656
Prozessmanagement
656
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653
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653
Theory
598
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575
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518
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517
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483
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483
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466
Lean production
466
USA
434
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433
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376
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376
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366
Indien
366
Innovation
356
Health care
351
Beziehungsmarketing
348
Relationship marketing
348
Gesundheitsversorgung
347
quality management
326
SME
325
KMU
324
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3,160
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679
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8,018
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63
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8,081
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1,624
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1,624
Hochschulschrift
843
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835
Non-commercial literature
835
Thesis
655
Collection of articles of several authors
451
Sammelwerk
451
Working Paper
437
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409
Case study
387
Fallstudie
387
Konferenzschrift
261
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241
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215
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170
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90
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90
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French
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9
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Czech
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1
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Antony, Jiju
109
Devadasan, S. R.
58
Shahin, Arash
32
Sampaio, Paulo
29
Cudney, Elizabeth A.
26
Murugesh, R.
26
Ahuja, Inderpreet Singh
24
Dahlgaard, Jens Jörn
24
Tarí, Juan José
24
Garza-Reyes, Jose Arturo
22
Gremyr, Ida
20
Chiarini, Andrea
18
Singh, Bikram Jit
18
Casadesús, Martí
17
He, Zhen
16
Khanduja, Dinesh
16
Kumar, Vikas
16
Marimon, Frederic
16
Linderman, Kevin
15
McDermott, Olivia
15
Sony, Michael
15
Sweis, Rateb J.
15
Dahlgaard-Park, Su Mi
14
Franceschini, Fiorenzo
14
Kumar, Vinod
14
Parast, Mahour Mellat
14
Prybutok, Victor R.
14
Saraiva, Pedro
14
Cheng, T. C. E.
13
Heras-Saizarbitoria, Iñaki
13
Kumar, Maneesh
13
McFadden, Kathleen L.
13
Rahman, Zillur
13
Shankar, Ravi
13
Sodhi, Harsimran Singh
13
Talib, Faisal
13
Desai, Darshak A.
12
Gharbi, Ali
12
Gijo, E. V.
12
Gotzamani, Katerina
12
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Canadian Quality Congress <2, 2010, Toronto>
1
Canadian Quality Congress <7., 2015, Edmonton, Alberta>
1
Europäische Kommission
1
International Conference on Quality Engineering and Management <1., 2014, Guimarães>
1
Om Sai Ram Centre for Financial Management Research <Bombay>
1
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
406
International journal of quality & reliability management
395
International journal of production research
349
Total quality management & business excellence
237
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
167
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Cogent business & management
34
Management science : journal of the Institute for Operations Research and the Management Sciences
33
European research studies
31
International journal of business excellence : IJBEX
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
Production and operations management : an international journal of the Production and Operations Management Society
29
The service industries journal
29
International journal of business information systems : IJBIS
28
Journal of business research : JBR
27
Benchmarking : an international journal
26
International journal of product development : IJPD
26
International journal of project management : the journal of The International Project Management Association
26
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ECONIS (ZBW)
8,081
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1
Approximately optimum two-stage sampling plans
Arnold, Bernhard
- In:
Metrika : international journal for theoretical and …
32
(
1985
)
5
,
pp. 293-314
Persistent link: https://www.econbiz.de/10001007460
Saved in:
2
Procedures to determine optimum two-stage sampling plans by attributes
Arnold, Bernhard
- In:
Metrika : international journal for theoretical and …
33
(
1986
)
2
,
pp. 93-109
Persistent link: https://www.econbiz.de/10001008379
Saved in:
3
Selektion und Strukturierung von Qualitätsmerkmalen : auf dem Weg zu einem umfassenden Qualitätsmanagement für Kreditinstitute
Bruhn, Manfred
- In:
Jahrbuch der Absatz- und Verbrauchsforschung
39
(
1993
)
4
,
pp. 314-337
Persistent link: https://www.econbiz.de/10001284969
Saved in:
4
Messung und Sicherstellung der Dienstleistungsqualität im Kreditgewerbe : Ansatzpunkte eines umfassenden Qualitätsmanagements im Finanzdienstleistungssektor
Bruhn, Manfred
- In:
Kredit und Kapital
30
(
1997
)
4
,
pp. 605-629
Persistent link: https://www.econbiz.de/10001298413
Saved in:
5
Ein Branch-and Bound-Verfahren zur optimalen Allokation von hierarchisch geordneten Prüfstellen in den Fertigungsablauf
Erfle, Walter
-
1986
Persistent link: https://www.econbiz.de/10001308344
Saved in:
6
In pursuit of quality - the volume control for fabric goods is getting out of hand
Miller, Jennifer
- In:
Journal of consumer studies and home economics
22
(
1998
)
4
,
pp. 191-198
Persistent link: https://www.econbiz.de/10001401440
Saved in:
7
Industrielle Dienstleistungen: Auswirkungen auf die Geschäftsbeziehungen und Faktoren für ein erfolgreiches Management
Homburg, Christian
;
Garbe, Bernd
- In:
Journal of business economics : JBE
69
(
1999
)
8
,
pp. 847-865
Persistent link: https://www.econbiz.de/10001402346
Saved in:
8
Kosten und Nutzen des Qualitätsmanagements : Ansatzpunkte einer Wirtschaftlichkeitsanalyse des Qualitätsmanagements
Bruhn, Manfred
;
Georgi, Dominik
- In:
Die Unternehmung : Swiss journal of business research …
53
(
1999
)
3
,
pp. 177-191
Persistent link: https://www.econbiz.de/10001403488
Saved in:
9
Kundengerichtetes und marktgerechtes Qualitätsmanagement der Banken
Schuster, Leo
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
47
(
1999
)
2
,
pp. 85-91
Persistent link: https://www.econbiz.de/10001406506
Saved in:
10
El sistema de administración de calidad total : la experiencia de Altos Hornos de México
Rueda Peiro, Isabel
- In:
Problemas del desarrollo : revista latinoamericana de …
23
(
1992
)
90
,
pp. 221-245
Persistent link: https://www.econbiz.de/10001330433
Saved in:
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