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Customer satisfaction
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Beziehungsmarketing
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Mason, Michela C.
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Moretti, Andrea
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Investigating the role of festivalscape in culinary tourism : the case of food and wine events
Mason, Michela C.
;
Paggiaro, Adriano
- In:
Tourism management : research, policies, practice
33
(
2012
)
6
,
pp. 1329-1336
Persistent link: https://www.econbiz.de/10009576028
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2
A conceptualization of the relationships between quality, satisfaction, behavioral intention, and awareness of a festival
Mason, Michela C.
;
Nassivera, Federico
- In:
Journal of hospitality marketing & management
22
(
2013
)
1/2
,
pp. 162-182
Persistent link: https://www.econbiz.de/10009736306
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3
Antecedents and moderators of golf tourists' behavioral intentions : an empirical study in a Mediterranean destination
Mason, Michela C.
;
Moretti, Andrea
- In:
EuroMed journal of business
10
(
2015
)
3
,
pp. 338-359
Persistent link: https://www.econbiz.de/10011480841
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4
Investigating the antecedents of African fast food customers' loyalty : a self-congruity perspective
Shamah, Rania A. M.
;
Mason, Michela C.
;
Moretti, Andrea
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 446-456
Persistent link: https://www.econbiz.de/10011855373
Saved in:
5
A qualitative comparative analysis (QCA) of satisfaction toward extreme sporting events
Scarpi, Daniele
;
Pizzi, Gabriele
;
Raggiotto, Francesco
; …
- In:
Australasian marketing journal
26
(
2018
)
4
,
pp. 358-368
Persistent link: https://www.econbiz.de/10011965441
Saved in:
6
An analysis of the relationships between human, technological and physical factors in the retail banking sector
Mason, Michela C.
;
Massara, Francesco
;
Raggiotto, Francesco
- In:
Italian journal of marketing : ITJM
2022
(
2022
)
2
,
pp. 249-266
Persistent link: https://www.econbiz.de/10013277062
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