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Customer satisfaction
Consumer behaviour
24
Konsumentenverhalten
24
Beziehungsmarketing
11
Relationship marketing
11
Online retailing
8
Online-Handel
8
E-commerce
7
Electronic Commerce
7
Kundenzufriedenheit
7
Viral marketing
5
Virales Marketing
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Confidence
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Dienstleistungsqualität
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Holiday behaviour
4
Kundenbindungsprogramm
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Loyalty program
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Service quality
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Social Web
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Social web
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Urlaubsverhalten
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Vertrauen
4
ARCH model
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ARCH-Modell
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Advertising effects
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Coronavirus
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Cultural identity
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Digital platform
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Digitale Plattform
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Experiment
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Gastronomie
3
Kulturelle Identität
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Mobile Business
3
Mobile business
3
Restaurant industry
3
Risiko
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Risk
3
Social norm
3
Soziale Norm
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Werbewirkung
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English
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Hwang, Yoo Hee
5
Hwang, Yujong
2
Mattila, Anna S.
2
Al-Qirim, Nabeel
1
Gao, Yixing
1
Guchait, Priyanko
1
Jeong, Eui Jun
1
Kim, Dan J.
1
Kim, Taekyung
1
Lee, Choong-Ki
1
Park, Jin Ah
1
Pouri, Sara Ghasem
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Reisinger, Yvette
1
Rouibah, Kamel
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Shin, Seunghun
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Song, Hak-jun
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Information systems management
1
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of global information management
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
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A study of online portal users' loyalty from core service, additional value-added service and switching barriers perspectives
Kim, Dan J.
;
Jeong, Eui Jun
;
Hwang, Yujong
- In:
Information systems management
32
(
2015
)
2
,
pp. 136-152
Persistent link: https://www.econbiz.de/10011307907
Saved in:
2
The influence of tourist experience on perceived value and satisfaction with temple stays : the experience economy theory
Song, Hak-jun
;
Lee, Choong-Ki
;
Park, Jin Ah
;
Hwang, Yoo Hee
- In:
Journal of travel and tourism marketing
32
(
2015
)
3/4
,
pp. 401-415
Persistent link: https://www.econbiz.de/10011312521
Saved in:
3
Is it my luck or loyalty? : the role of culture on customer preferences for loyalty reward types
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
6
,
pp. 769-778
Persistent link: https://www.econbiz.de/10011927138
Saved in:
4
What recovery options to offer for loyalty reward program members : Dollars vs. Miles?
Hwang, Yoo Hee
;
Gao, Yixing
;
Mattila, Anna S.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012241760
Saved in:
5
The determinants of eWoM in social commerce : the role of perceived value, perceived enjoyment, trust, risks, and satisfaction
Rouibah, Kamel
;
Al-Qirim, Nabeel
;
Hwang, Yujong
;
Pouri, …
- In:
Journal of global information management
29
(
2021
)
3
,
pp. 75-102
Persistent link: https://www.econbiz.de/10012508170
Saved in:
6
When observers of customer incivility revisit the restaurant : roles of relationship closeness and norms
Hwang, Yoo Hee
;
Wang, Xingyu
;
Guchait, Priyanko
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4227-4244
Persistent link: https://www.econbiz.de/10013413354
Saved in:
7
Attributes of satisfaction and dissatisfaction with online travel experiences in peer-to-peer platforms
Shin, Seunghun
;
Hwang, Yoo Hee
;
Kim, Taekyung
-
2025
Persistent link: https://www.econbiz.de/10015357338
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