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Wie Kunden Qualität beurteilen...
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What is quality? : an integrative framework of processes and states
Golder, Peter N.
;
Mitra, Debanjan
;
Moorman, Christine
- In:
Journal of marketing
76
(
2012
)
4
,
pp. 1-23
Persistent link: https://www.econbiz.de/10009782931
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2
Customer perceptions of product quality : a longitudinal study ; Report No. 05-120
Mitra, Debanjan
;
Golder, Peter N.
- In:
MSI reports : working paper series
(
2005
)
4
,
pp. 71-92
Persistent link: https://www.econbiz.de/10003294222
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3
Satisfaction (mis)pricing revisited : real? Really big?
Bharadwaj, Sundar G.
;
Mitra, Debanjan
- In:
Journal of marketing
80
(
2016
)
5
,
pp. 116-121
Persistent link: https://www.econbiz.de/10011591213
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