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Relationship quality : upshot of mindfulness-based marketing strategy in small organisations

Ndubisi, Nelson Oly - In: International journal of quality & reliability management 29 (2012) 6, pp. 626-641

Persistent link: https://www.econbiz.de/10009620499

Mindfulness, reliability, pre-emptive conflict handling, customer orientation and outcomes in Malaysia's healthcare sector

Ndubisi, Nelson Oly - In: Journal of business research : JBR 65 (2012) 4, pp. 537-546

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Relationship marketing, customer satisfaction and loyalty : a theoretical and empirical analysis from an Asian perspective

Ndubisi, Nelson Oly; Malhotra, Naresh K.; Chan Kok Wah - In: Journal of international consumer marketing 21 (2009) 1, pp. 5-16

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Customer perception and response to ethical norms in legal services marketing

Ndubisi, Nelson Oly; Nataraajan, Rajan; Lai, Rebecca - In: Journal of business research : JBR 67 (2014) 3, pp. 361-368

Persistent link: https://www.econbiz.de/10010245241

Examining uncertainty avoidance, relationship quality, and customer loyalty in two cultures

Ndubisi, Nelson Oly; Malhotra, Naresh K.; Ulas, Dilber; … - In: Journal of international consumer marketing 24 (2012) 5, pp. 320-337

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Entrepreneurial values, environmental marketing and customer satisfaction : conceptualization and propositions

Nair, Sumesh R.; Ndubisi, Nelson Oly - In: Enterprise development in SMEs and entrepreneurial …, (pp. 257-269). 2013

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Customer satisfaction, Confucian dynamism, and long-term oriented marketing relationship : a threefold empirical analysis

Ndubisi, Nelson Oly; Nataraajan, Rajan - In: Psychology & marketing 35 (2018) 6, pp. 477-487

Persistent link: https://www.econbiz.de/10011970136

The effect of service failure severity on brand forgiveness : the moderating role of interpersonal attachment styles and thinking styles

Alnawas, Ibrahim; Al Khateeb, Amr; Abu Farha, Allam K.; … - In: International journal of contemporary hospitality management 35 (2023) 5, pp. 1691-1712

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International tourism : inimitable vs imitable core tourism resources and destination image

Ndubisi, Nelson Oly; Nair, Sumesh - In: Journal of destination marketing & management 27 (2023), pp. 1-14

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Hotel guest satisfaction during COVID-19 outbreak : the moderating role of crisis response strategy

Yu, Meng; Cheng, Mingming; Yang, Lin; Yu, Zhicheng - In: Tourism management : research, policies, practice 93 (2022), pp. 1-14

Persistent link: https://www.econbiz.de/10013366130