Narrow search
Showing 1 - 5 of 5
Cover Image
The influence of value on loyalty in the supermarket industry
Terblanche, Nic S. - In: Acta oeconomica : periodical of the Hungarian Academy … 63 (2013) 2, pp. 185-200
Persistent link: https://www.econbiz.de/10009760069
Cover Image
The relationship between store performance and store managers perceptions of their customer services
Terblanche, Nic S. - In: Journal of euromarketing 23 (2014) 4, pp. 5-18
Persistent link: https://www.econbiz.de/10010497686
Cover Image
Measuring word-of-mouth activity after a service encounter : are we measuring what customers communicate?
Terblanche, Nic S. - In: Service business 10 (2016) 2, pp. 283-299
Persistent link: https://www.econbiz.de/10011722297
Cover Image
Revisiting the supermarket in-store customer shopping experience
Terblanche, Nic S. - In: Journal of retailing and consumer services 40 (2018), pp. 48-59
Persistent link: https://www.econbiz.de/10011801738
Cover Image
Exploring an in-store customer journey for customers shopping for outdoor apparel
Terblanche, Nic S.; Kidd, Martin - In: Journal of retailing and consumer services 63 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012665970