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Channel coordination mechanisms for customer satisfaction
Desai, Preyas; Chu, Wujin - 1994
Persistent link: https://www.econbiz.de/10000893039
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The effects of customers' perceived relational benefits on the customer perception of service innovation at service centers for IT products : the mediating role of customer participation
Chu, Wujin; Kang, Minjeong - In: Inventi impact: supply chain & logistics (2016) 1, pp. 1-14
Persistent link: https://www.econbiz.de/10011576107
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The effect of cultural and psychological characteristics on the purchase behavior and satisfaction of electric vehicles : a comparative study of US and China
Song, Mee Ryoung; Chu, Wujin; Im, Meeja - In: International journal of consumer studies 46 (2022) 1, pp. 345-364
Persistent link: https://www.econbiz.de/10012808036