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~subject:"Customer satisfaction"
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Customer satisfaction
Konsumentenverhalten
104,120
Consumer behaviour
104,113
Theorie
20,774
Theory
20,709
Preismanagement
18,969
Pricing strategy
18,944
Beziehungsmarketing
13,400
Relationship marketing
13,393
Online retailing
9,306
Online-Handel
9,306
Brand management
9,219
Markenführung
9,219
Markenimage
8,082
Brand image
8,055
Kundenzufriedenheit
7,616
Social Web
7,347
Social web
7,347
Markenartikel
7,170
Brand
7,148
Einzelhandel
5,985
Online-Marketing
5,940
USA
5,925
Internet marketing
5,915
Retail trade
5,890
United States
5,709
Experiment
5,645
Dienstleistungsqualität
5,628
Service quality
5,628
Electronic Commerce
5,472
E-commerce
5,332
Deutschland
5,151
Werbewirkung
5,086
Advertising effects
5,053
Structural equation model
4,887
Strukturgleichungsmodell
4,867
Germany
4,840
Emotion
4,554
Werbung
4,171
Marketingmanagement
4,105
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4,159
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1,357
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276
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6,765
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848
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3
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6,542
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182
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88
Graue Literatur
85
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85
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62
Konferenzbeitrag
62
Thesis
59
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52
Working Paper
52
Collection of articles of several authors
15
Sammelwerk
15
Aufsatzsammlung
13
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10
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7
Sammlung
7
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5
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5
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4
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3
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2
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7,489
German
125
French
2
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Han, Heesup
69
Mattila, Anna S.
31
Usman, Osly
23
Prayag, Girish
19
Bilgihan, Anil
18
Hyun, Sunghyup Sean
18
Ahn, Jiseon
17
Aksoy, Lerzan
17
Klaus, Philipp
17
Loureiro, Sandra Maria Correia
17
Prentice, Catherine
17
Mittal, Vikas
16
Keiningham, Timothy
15
Wong, IpKin Anthony
15
Gustafsson, Anders
14
Jang, Soocheong (Shawn)
14
Law, Rob
14
Prybutok, Victor R.
14
Qu, Hailin
14
Söderlund, Magnus
14
Balaji, M. S.
13
Bang, Nguyen
13
Chua, Bee-Lia
13
Ryu, Kisang
13
Sharma, Piyush
13
Wu, Luorong
13
Yu, Jongsik
13
Amin, Muslim
12
Blut, Markus
12
Larivière, Bart
12
Lee, Seonjeong
12
Liu, Chih-Hsing
12
McColl-Kennedy, Janet R.
12
Paul, Justin
12
Rather, Raouf Ahmad
12
Sajad Rezaei
12
Van Vaerenbergh, Yves
12
Ali, Faizan
11
Assaker, Guy
11
Barnes, Donald C.
11
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
Rheinisch-Westfälische Technische Hochschule Aachen
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Commission / Directorate-General for Communication
1
Freie Universität Berlin
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
INSEAD
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Braunschweig
1
Technische Universität Hamburg
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
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Journal of retailing and consumer services
395
International journal of hospitality management
265
Journal of business research : JBR
200
The journal of services marketing
129
International journal of contemporary hospitality management
112
Journal of hospitality marketing & management
111
Journal of travel and tourism marketing
108
Tourism management : research, policies, practice
96
Cogent business & management
82
The service industries journal
75
Asia Pacific journal of marketing and logistics
71
Psychology & marketing
70
Services marketing quarterly
70
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
67
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
58
Journal of service management
53
Service business
53
Journal of Islamic marketing
52
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
50
Journal of service research : JSR
48
Journal of hospitality and tourism insights
47
International journal of electronic marketing and retailing : IJEMR
46
Tourism management perspectives : TMP
44
Journal of strategic marketing
42
International journal of quality and service sciences
39
International journal of retail and distribution management
39
Journal of air transport management
39
The TQM journal : the international review of organizational improvement
39
European journal of marketing : EJM
38
International journal of retail & distribution management
38
The international journal of bank marketing : IJBM
38
The international review of retail, distribution and consumer research
38
Total quality management & business excellence
38
Tourism analysis : an interdisciplinary tourism & hospitality journal
37
Journal of retailing
35
Journal of vacation marketing
35
Journal of Asian finance, economics and business : JAFEB
33
Journal of service research
33
Journal of the Academy of Marketing Science
33
International journal of quality & reliability management
32
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ECONIS (ZBW)
7,615
Other ZBW resources
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How retailer money-back guarantees influence consumer preferences for retailer versus national brands
Desmet, Pierre
- In:
Journal of business research : JBR
67
(
2014
)
9
,
pp. 1971-1978
Persistent link: https://www.econbiz.de/10010380093
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2
Price sensitivity versus perceived quality : moderating effects of retailer positioning on private label consumption
González-Benito, Óscar
;
Martos-Partal, Mercedes
- In:
Journal of business economics and management
15
(
2014
)
5
,
pp. 935-950
Persistent link: https://www.econbiz.de/10010484373
Saved in:
3
Price image consequences
Lombart, Cindy
;
Louis, Didier
;
Labbé-Pinlon, Blandine
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 107-116
Persistent link: https://www.econbiz.de/10011434109
Saved in:
4
The impacts of store price image and brand image on repurchase intention with customer satisfaction as mediation : a study on Transmart Mx Mall Malang
Lucky, Octhavian Sukmartha
;
Aisjah, Siti
;
Ningrum, …
-
2023
Persistent link: https://www.econbiz.de/10014281625
Saved in:
5
Linking perceived price fairness, customer satisfaction, trust, and loyalty : a structural equation modeling of Facebook-based e-commerce in Bangladesh
Hride, Fabliha Tasnim
;
Ferdousi, Farhana
;
Jasimuddin, …
- In:
Global business and organizational excellence : GBOE
41
(
2022
)
3
,
pp. 41-54
Persistent link: https://www.econbiz.de/10013161959
Saved in:
6
Effects of consumers' efforts on price and promotion fairness perceptions
Xia, Lan
;
Kukar-Kinney, Monika
;
Monroe, Kent B.
- In:
Journal of retailing
86
(
2010
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10003969339
Saved in:
7
Asymmetrische Effekte bei der Entstehung von Preiszufriedenheit
Zielke, Stephan
-
2006
Persistent link: https://www.econbiz.de/10003314075
Saved in:
8
Marken vor dem Preisverhau retten : Folgen von übermäßigen Preisaktionen und Auswege aus dem Teufelskreis
Siemssen, Sirko
;
Bacos, James
- In:
Markenführung im Billigzeitalter : Wertevernichtung - …
,
(pp. 135-152)
.
2006
Persistent link: https://www.econbiz.de/10003367065
Saved in:
9
E-loyalty is not all about trust, price also matters : extending expectation-confimation theory in bookselling websites
Valvi, Aikaterini C.
;
West, Douglas C.
- In:
Journal of electronic commerce research : JECR
14
(
2013
)
1
,
pp. 99-123
Persistent link: https://www.econbiz.de/10009766265
Saved in:
10
Discount retailing, a European test case for perceived value as a basis for shaping the firm's offer
Vignali, Claudio
;
Vignali, Gianpaolo
;
Vignali Ryding, …
- In:
International journal of business and globalisation : IJBG
8
(
2012
)
2
,
pp. 239-255
Persistent link: https://www.econbiz.de/10009553108
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