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The Modern Retail Customer's Experience on Customer Engagement : Evidence from Health and Personal Care Stores in Malaysia Using Structural Equation Modelling Approach (SEM)

Mohamed, Rozita Naina; Rosidah Musa; Krishnan, Ramesh; … - 2017

Objective – The modern retail experience is about more than buying products. It's about the feeling the customer gets from being in your store, the way it makes them feel, and how it addresses the person they want to be. In today’s business arena customers are prime assets for an...

Persistent link: https://www.econbiz.de/10014120330

Quality of higher education experience, satisfaction, and well-being : genuinely caring for our students-consumers

Teeroovengadum, Viraiyan; Ringle, Christian M.; Nunkoo, … - In: Journal of marketing for higher education 34 (2024) 2, pp. 1012-1034

Persistent link: https://www.econbiz.de/10015189784

The best experiences cannot be planned : the effect of maximizing vacation planning on consumer satisfaction and well-being

Mitas, Ondrej; Niemeyer, Olivia; Kurtz, Jaime - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 8, pp. 1507-1524

Persistent link: https://www.econbiz.de/10015192883

Wellness tourism destination loyalty formation : the role of mental health and eudaimonic well-being

Chua, Bee-Lia; Kim, Seongseop; Ling, Esther Sii Wei; … - In: Journal of hospitality and tourism insights 8 (2025) 3, pp. 1049-1072

Persistent link: https://www.econbiz.de/10015272383

Exploring the impact of customer feedback on the well-being of service entities : a TSR perspective

Alkire, Linda; Burton, Jamie; Gruber, Thorsten; … - In: Journal of service management 25 (2014) 4, pp. 531-555

Persistent link: https://www.econbiz.de/10010405201

A theoretical analysis for the effect of increasing partitioning of preference structures on satisfaction with decision making

Kira, Mohamed Ihab - In: International journal of happiness and development 2 (2015) 4, pp. 303-330

Persistent link: https://www.econbiz.de/10011527460

The effect of compulsory service on life satisfaction and its channels

Collischon, Matthias; Eberl, Andreas; Jahn, Kerstin - 2018

institutionalized career disruptions on life satisfaction. Drawing on data from the SOEP, we apply a difference-in-differences design … (comparing young males and females) to assess the causal effect of this reform on individual life satisfaction. Our results show … a significant and robust positive effect of the abolition of compulsory service on young males' life satisfaction …

Persistent link: https://www.econbiz.de/10011948145

How do you feel today? : managing patient emotions during health care experiences to enhance well-being

McColl-Kennedy, Janet R.; Danaher, Tracey S.; Gallan, … - In: Journal of business research : JBR 79 (2017), pp. 247-259

Persistent link: https://www.econbiz.de/10011745308

Arts consumption, customer satisfaction and personal well-being : a study of performing arts in Hong Kong

Siu, Noel Yee-Man; Kwan, Ho-Yan; Zhang, Tracy Jun-Feng; … - In: Journal of international consumer marketing 28 (2016) 2, pp. 77-91

Persistent link: https://www.econbiz.de/10011459992

Evaluating the outcomes of service ecosystems : the interplay between ecosystem well-being and customer well-being

Baccarani, Claudio; Cassia, Fabio - In: The TQM journal : the international review of … 29 (2017) 6, pp. 834-846

Persistent link: https://www.econbiz.de/10011804576