Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Challenges for B2B research re...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
34
Konsumentenverhalten
32
Beziehungsmarketing
20
Relationship marketing
20
Customer value
11
Kundenwert
10
Abfallvermeidung
9
Waste prevention
9
Food
8
Food consumption
8
Lebensmittel
8
Lebensmittelkonsum
8
Business model
7
Geschäftsmodell
7
Social Web
7
Social web
7
Customer data
6
Digital platform
6
Digitale Plattform
6
Einzelhandel
6
Online retailing
6
Online-Handel
6
Retail trade
6
Betriebliche Wertschöpfung
5
Digitalisierung
5
Digitization
5
E-commerce
5
Electronic Commerce
5
Service logic
5
Strategic management
5
Strategisches Management
5
Value creation
5
Kundendaten
4
Kundenzufriedenheit
4
Service-dominant logic
4
Business network
3
Collective consumption
3
Customer experience
3
Customer integration
3
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Kuuru, Tiina-Kaisa
2
Närvänen, Elina
2
Saarijärvi, Hannu
2
Joensuu, Johanna
1
Karjaluoto, Heikki
1
Kulkarni, Gauri
1
Leppäniemi, Matti
1
Rintamäki, Timo
1
Yrjölä, Mika
1
more ...
less ...
Published in...
All
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of retailing and consumer services
1
The international review of retail, distribution and consumer research
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A customer value perspective to service experiences in restaurants
Yrjölä, Mika
;
Rintamäki, Timo
;
Saarijärvi, Hannu
; …
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 91-101
Persistent link: https://www.econbiz.de/10012115044
Saved in:
2
Customer perceived value, satisfaction, and loyalty : the role of willingness to share information
Leppäniemi, Matti
;
Karjaluoto, Heikki
;
Saarijärvi, Hannu
- In:
The international review of retail, distribution and …
27
(
2017
)
2
,
pp. 164-188
Persistent link: https://www.econbiz.de/10011704061
Saved in:
3
Embodied interaction in customer experience : a phenomenological study of group fitness
Kuuru, Tiina-Kaisa
;
Närvänen, Elina
- In:
Journal of marketing management : JMM ; journal of the …
35
(
2019
)
13/14
,
pp. 1241-1266
Persistent link: https://www.econbiz.de/10012178620
Saved in:
4
Talking bodies : an embodied approach to service employees' work
Kuuru, Tiina-Kaisa
;
Närvänen, Elina
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 313-325
Persistent link: https://www.econbiz.de/10013407498
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
