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Benchmarks and citizen judgments of local government performance : findings from a survey experiment
Charbonneau, Étienne; Van Ryzin, Gregg G. - In: Public management review 17 (2015) 2, pp. 288-304
Persistent link: https://www.econbiz.de/10010504019
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Citizens' motivated reasoning about public performance : experimental findings from the US and Denmark
Baekgaard, Martin; James, Oliver; Serritzlew, Søren; … - In: International public management journal 23 (2020) 2, pp. 186-204
Persistent link: https://www.econbiz.de/10012270722
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Are managers susceptible to framing effects? : an experimental study of professional judgment of performance metrics
Fuenzalida, Javier; Van Ryzin, Gregg G.; Olsen, Asmus Leth - In: International public management journal 24 (2021) 3, pp. 314-329
Persistent link: https://www.econbiz.de/10012608728
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A dynamic study of citizen satisfaction : replicating and extending Van Ryzin’s "testing the expectancy disconfirmation model of citizen satisfaction with local government"
Favero, Nathan; Walker, Richard M.; Zhang, Jiasheng - In: Public management review 27 (2025) 6, pp. 1588-1606
Persistent link: https://www.econbiz.de/10015410048