This study relies on the social identity perspective to explore the relationships between the consumer-brand identification (CBI) construct and the customers' satisfaction, commitment, trust and loyalty toward hospitality brands. The methodology included a confirmatory factor analysis (CFA) that...

Due to the lack of widely accepted definitions of luxury products, luxury brands and luxury consumers, the luxury domain is still ambiguous. This aspect is reflected on the reduced number of attempts to investigate more complex concepts like consumer behavior. The paper has two main objectives,...