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An investigation of the effect of online consumer trust on expectation, satisfaction, and post-expectation
Kim, Dan J. - In: Information systems and e-business management : ISeB 10 (2012) 2, pp. 219-240
Persistent link: https://www.econbiz.de/10009533325
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The effects of sense of presence, sense of belonging, and cognitive absorption on satisfaction and user loyalty toward an immersive 3D virtual world
Kim, Dan J.; Zhang, Dongsong - In: Exploring the grand challenges for next generation …, (pp. 30-43). 2010
Persistent link: https://www.econbiz.de/10008900982
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Trust and satisfaction, two stepping stones for successful e-commerce relationships : a longitudinal exploration
Kim, Dan J.; Ferrin, Donald L.; Rao, H. Raghav - In: Information systems research : ISR 20 (2009) 2, pp. 237-257
Persistent link: https://www.econbiz.de/10003869674
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A study of online portal users' loyalty from core service, additional value-added service and switching barriers perspectives
Kim, Dan J.; Jeong, Eui Jun; Hwang, Yujong - In: Information systems management 32 (2015) 2, pp. 136-152
Persistent link: https://www.econbiz.de/10011307907