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The impact of maritime service quality on employee satisfaction by seafarers rank : evidence from a global survey grounded on ERG theory
Pantouvakis, Angelos; Vlachos, Ilias; Polemis, Dionysios - In: International journal of quality & reliability management 41 (2024) 1, pp. 107-126
Persistent link: https://www.econbiz.de/10014470823