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Customer satisfaction
Consumer behaviour
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India
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Mishra, Hari Govind
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Sinha, P. K.
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Dewani, Prem Prakash
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Kaul, Surabhi
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Koul, Surabhi
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Sinha, Piyush Kumar
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International journal of business and emerging markets : IJBEM
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Research journal of business management
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ECONIS (ZBW)
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Customer perceptions of product assortment leading to store patronage : a study of small retailers
Koul, Surabhi
;
Sinha, P. K.
;
Mishra, Hari Govind
- In:
International journal of business and emerging markets …
10
(
2018
)
2
,
pp. 147-159
Persistent link: https://www.econbiz.de/10011876452
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2
Dominance of affective over cognitive customer satisfaction in satisfaction-loyalty relationship in service encounters
Sinha, P. K.
;
Mishra, Hari Govind
;
Kaul, Surabhi
-
2014
Persistent link: https://www.econbiz.de/10010337509
Saved in:
3
Gratitude : an emotional approach in business relationship
Dewani, Prem Prakash
;
Sinha, Piyush Kumar
- In:
Research journal of business management
6
(
2012
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10009500083
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