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Customer satisfaction
Tourism
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Law, Rob
26
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7
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5
Liang, Sai
4
Zhang, Zili
4
Fong, Davis Ka Chio
3
Ye, Qiang
3
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2
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2
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So, Amy Siu Ian
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Tang, Xiangjie
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International journal of hospitality management
9
Journal of travel and tourism marketing
5
International journal of contemporary hospitality management
4
Tourism management : research, policies, practice
3
International Journal of Contemporary Hospitality Management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Journal of hospitality marketing & management
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Journal of vacation marketing
1
The service industries journal
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ECONIS (ZBW)
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1
Exploring jaycustomer behavior and handling approach in casinos
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
;
Law, Rob
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1403-1425
Persistent link: https://www.econbiz.de/10011732142
Saved in:
2
A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites
Hao, Jin-Xing
;
Yu, Yan
;
Law, Rob
;
Fong, Davis Ka Chio
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 231-241
Persistent link: https://www.econbiz.de/10010508396
Saved in:
3
Length of stay : its determinants and outcomes
Wang, Liang
;
Fong, Davis Ka Chio
;
Law, Rob
;
Fang, Bin
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
4
,
pp. 472-482
Persistent link: https://www.econbiz.de/10011915447
Saved in:
4
Gambling destinations and the effect of gambling results on tourist satisfaction and loyalty
Masiero, Lorenzo
;
Qian, Jianwei
;
Fong, Davis Ka Chio
; …
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 678-689
Persistent link: https://www.econbiz.de/10011918041
Saved in:
5
The impact of hotel servicescape on customer mindfulness and brand experience : the moderating role of length of stay
Haobin, Ye Ben
;
Huiyue, Ye
;
Peng, Li
;
Fong, Lawrence …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 592-610
Persistent link: https://www.econbiz.de/10012549287
Saved in:
6
Co-creation experience and place attachment : festival evaluation
Zhang, Carol Xiaoyue
;
Fong, Lawrence Hoc Nang
;
Li, ShiNa
- In:
International journal of hospitality management
81
(
2019
),
pp. 193-204
Persistent link: https://www.econbiz.de/10012128334
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7
Casino-induced satisfaction of needs and casino customer loyalty : the moderating role of subjective norms and perceived gaming value
Tsai, Henry
;
Fong, Lawrence Hoc Nang
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 478-490
Persistent link: https://www.econbiz.de/10012607326
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8
When Virtual Reality meets destination marketing : the mediating role of presences between vividness and user responses
Zhu, Chris
;
Wu, Chi Wai
;
Lu, Yan
;
Fong, Lawrence Hoc Nang
; …
- In:
Journal of vacation marketing
30
(
2024
)
3
,
pp. 408-422
Persistent link: https://www.econbiz.de/10014631982
Saved in:
9
Does perceived yuanfen impact Chinese customers' hotel ratings?
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
- In:
International journal of hospitality management
122
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10015072323
Saved in:
10
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
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