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Customer satisfaction
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Aussagen der Attributionstheorie zur Relevanz von Schuld unter Berücksichtigung der Kultur in Anbieter-Nachfrager-Beziehungen
Zhu, Yajing
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2010
Persistent link: https://www.econbiz.de/10008903190
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Wessen Fehler? : Aussagen der Attributionstheorie zur Relevanz von Schuld in Anbieter-Nachfrager-Beziehungen
Gierl, Heribert
;
Zhu, Yajing
- In:
Der Markt : international journal of marketing
48
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2009/10
)
3
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pp. 79-103
Persistent link: https://www.econbiz.de/10003929442
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