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Customer satisfaction
Gastgewerbe
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Hospitality industry
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Tourism industry
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Tourismuswirtschaft
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Entrepreneurship
8
Entrepreneurship approach
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Flüchtlinge
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Refugees
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Kundenzufriedenheit
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Destination management
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Destinationsmanagement
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Hotellerie
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Krankenhaus
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Satisfaction
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Tourism
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Tourismus
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Unternehmer
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Beziehungsmarketing
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Dienstleistungsqualität
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Hospitableness
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Relationship marketing
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Zufriedenheit
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Consumer behaviour
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Emotion
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Emotions
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Holiday behaviour
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Istanbul
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Konsumentenverhalten
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Lebensqualität
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Quality of life
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Alrawadieh, Zaid
5
Alrawadieh, Ziad
2
Altinay, Levent
2
Arici, Hasan Evrim
2
Cetin, Gurel
2
Tulucu, Fadime
2
Alsalameen, Motasem
1
Dinçer, Mithat Zeki
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Kozak, Metin
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Prayag, Girish
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International journal of hospitality management
2
Journal of hospitality marketing & management
2
The service industries journal
2
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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Negative word of mouse in the hotel industry : a content analysis of online reviews on luxury hotels in Jordan
Dinçer, Mithat Zeki
;
Alrawadieh, Zaid
- In:
Journal of hospitality marketing & management
26
(
2017
)
8
,
pp. 785-804
Persistent link: https://www.econbiz.de/10011784142
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2
Experience vs quality : predicting satisfaction and loyalty in services
Cetin, Gurel
- In:
The service industries journal
40
(
2020
)
15/16
,
pp. 1167-1182
Persistent link: https://www.econbiz.de/10012403821
Saved in:
3
Understanding the customer experiences from the perspective of guests and hotel managers : empirical findings from luxury hotels in Istanbul, Turkey
Cetin, Gurel
;
Walls, Andrew
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 395-424
Persistent link: https://www.econbiz.de/10011499254
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4
Exploring the impact of tourist harassment on destination image, tourist expenditure, and destination loyalty
Alrawadieh, Zaid
;
Alrawadieh, Ziad
;
Kozak, Metin
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 13-20
Persistent link: https://www.econbiz.de/10012004629
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5
Self-identification with a heritage tourism site, visitors’ engagement and destination loyalty : the mediating effects of overall satisfaction
Alrawadieh, Ziad
;
Prayag, Girish
;
Alrawadieh, Zaid
; …
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 541-558
Persistent link: https://www.econbiz.de/10012204729
Saved in:
6
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
7
Reprint of: The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014334761
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