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Customer satisfaction
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Journal of marketing management : JMM ; journal of the Academy of Marketing
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The journal of services marketing
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ECONIS (ZBW)
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Embodied interaction in customer experience : a phenomenological study of group fitness
Kuuru, Tiina-Kaisa
;
Närvänen, Elina
- In:
Journal of marketing management : JMM ; journal of the …
35
(
2019
)
13/14
,
pp. 1241-1266
Persistent link: https://www.econbiz.de/10012178620
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Talking bodies : an embodied approach to service employees' work
Kuuru, Tiina-Kaisa
;
Närvänen, Elina
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 313-325
Persistent link: https://www.econbiz.de/10013407498
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