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Economic and non-economic satisfaction as outcomes of micro-enterprises' perceived value from banking relationships

Zietsman, Mariëtte Louise; Mostert, Pierre; Svensson, … - In: Journal of business-to-business marketing 27 (2020) 3, pp. 263-281

Persistent link: https://www.econbiz.de/10012289883

Antecedents of economic and non-economic satisfaction in a franchise context

Constantaras, Margaret Theresé; Mostert, Pierre; … - In: International journal of enterprise network management … 16 (2025) 1, pp. 88-107

Persistent link: https://www.econbiz.de/10015326153

Continuity, coordination and cooperation as mediators between economic and non-economic satisfaction : a sales perspective

Høgevold, Nils M.; Svensson, Göran; Mostert, Pierre; … - In: Journal of business economics and management 21 (2020) 6, pp. 1752-1773

There is a gap in literature as to how multidimensional satisfaction fits into a nomological network with continuity, coordination and cooperation. Furthermore, most studies focusing on these constructs are limited to a buyer perspective. The objective of this study is to fill this gap by...

Persistent link: https://www.econbiz.de/10012505510

The antecedents and outcomes of micro-enterprise business banking customers' relationship satisfaction

Van der Merwe, Michelle Caroline; Mostert, Pierre; … - In: Journal of business-to-business marketing 31 (2024) 1, pp. 27-42

Persistent link: https://www.econbiz.de/10014514694

A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships

Guan, Jyh-Liang; Lee, Tzong-ru; Mostert, Pierre; … - In: Journal of contemporary marketing science 6 (2023) 1, pp. 46-63

Persistent link: https://www.econbiz.de/10014301512

A disaggregated approach to establishing the antecedents and outcome of relationship quality in the South African banking industry

Mostert, Pierre; Theron, Eksteen; Kruger, Jack - In: International journal of services, economics and management 12 (2021) 4, pp. 317-337

Persistent link: https://www.econbiz.de/10012800833

Relationship intention, customer-firm association length and customer satisfaction : a multi-country exploration

Mostert, Pierre; Steyn, Derik; Rogers, Pamela; Du Toit, … - In: Journal for global business advancement : JGBA 13 (2020) 4, pp. 408-430

Persistent link: https://www.econbiz.de/10012516139

Loyalty and word-of-mouth as outcomes of South African Airbnb customers' relationship quality

Collins, Shannon; Mostert, Pierre - In: Journal for global business advancement : JGBA 14 (2021) 1, pp. 24-45

Persistent link: https://www.econbiz.de/10012542345

Relationship intention and service quality as combined competitive strategy

Mostert, Pierre; Luttig, Thelma - In: International journal of management & enterprise … 17 (2018) 1, pp. 76-92

Persistent link: https://www.econbiz.de/10011879629

Precursors and outcomes of satisfaction in seller-customer business relationships : a sales perspective

Høgevold, Nils M.; Svensson, Göran; Mpinganjira, Mercy - In: International journal of procurement management 13 (2020) 4, pp. 531-552

Persistent link: https://www.econbiz.de/10012254622