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Drivers of airline loyalty : evidence from the business travelers in China
Vlachos, Ilias; Lin, Zhibin - In: Transportation research / E : an international journal 71 (2014), pp. 1-17
Persistent link: https://www.econbiz.de/10010439550
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An advanced analytical framework for improving customer satisfaction : a case of air passengers
Lin, Zhibin; Vlachos, Ilias - In: Transportation research / E : an international journal 114 (2018), pp. 185-195
Persistent link: https://www.econbiz.de/10011870628
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Prioritizing destination attributes for optimal resource allocation : a study of Chinese tourists visiting Britain
Lin, Zhibin; Vlachos, Ilias; Ollier, Joseph - In: Journal of travel and tourism marketing 35 (2018) 8, pp. 1013-1026
Persistent link: https://www.econbiz.de/10011941834
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The impact of maritime service quality on employee satisfaction by seafarers rank : evidence from a global survey grounded on ERG theory
Pantouvakis, Angelos; Vlachos, Ilias; Polemis, Dionysios - In: International journal of quality & reliability management 41 (2024) 1, pp. 107-126
Persistent link: https://www.econbiz.de/10014470823