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Travelers' parasocial interactions in online travel communities
Choi, Sooyoung; Kim, Insin; Cha, Kyungsoo; Suh, Yong-Kun; … - In: Journal of travel and tourism marketing 36 (2019) 8, pp. 888-904
Persistent link: https://www.econbiz.de/10012179492
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Causal relationships between table game players’ perceptions of service quality, perceived winning, and game spending : moderating effects of demographic factors
Jeon, Sang Mi; Magnini, Vincent P.; Kim, Insin; Hyun, … - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 922-944
Persistent link: https://www.econbiz.de/10010125916
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The role of airline travelers' pre-recovery emotions during the service recovery process
Nikbin, Davoud; Iranmanesh, Mohammad; Hyun, Sunghyup Sean; … - In: Journal of travel and tourism marketing 32 (2015) 5/6, pp. 677-691
Persistent link: https://www.econbiz.de/10011386973
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In-flight NCCI management by combining the Kano model with the service blueprint : a comparison of frequent and infrequent flyers
Go, Mijeong; Kim, Insin - In: Tourism management : research, policies, practice 69 (2018), pp. 471-486
Persistent link: https://www.econbiz.de/10011903587
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Recollection of the sea cruise : the role of cruise photos and other passengers on the ship
Kang, Juhee; Manthiou, Aikaterini; Kim, Insin; Hyun, … - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 1286-1308
Persistent link: https://www.econbiz.de/10011627507
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Investigation of perceived risks and their outcome variables in the context of robotic restaurants
Hwang, Jinsoo; Kim, Heather Markham; Kim, Jinkyung Jenny; … - In: Journal of travel and tourism marketing 38 (2021) 3, pp. 263-281
Persistent link: https://www.econbiz.de/10012514041