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The influence of consumer degree of knowledge on consumer behavior : the case of Spanish olive oil
Espejel, Joel; Fandos, Carmina; Flavián Blanco, Carlos - In: Journal of food products marketing 15 (2009) 1, pp. 15-37
Persistent link: https://www.econbiz.de/10003831199
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Providing online public services successfully : the role of confirmation of citizens' expectations
Belanche, Daniel; Casaló, Luis V.; Flavián Blanco, Carlos - In: International review on public and nonprofit marketing … 7 (2010) 2, pp. 167-184
Persistent link: https://www.econbiz.de/10008667913
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What may lead you to recommend and revisit a hotel after a service failure instead of complaining?
Aguilar-Rojas, Oscar; Fandos-Herrera, Carmina; Flavián … - In: International journal of contemporary hospitality management 27 (2015) 2, pp. 214-235
Persistent link: https://www.econbiz.de/10011300096
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Generating trust and satisfaction in e-services : the impact of usability on consumer behavior
Casaló, Luis V.; Flavián Blanco, Carlos; Guinalíu, Miguel - In: Journal of relationship marketing : innovations & … 9 (2010) 4, pp. 247-263
Persistent link: https://www.econbiz.de/10008857874
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Frontline robots in tourism and hospitality : service enhancement or cost reduction?
Belanche, Daniel; Casaló, Luis V.; Flavián Blanco, Carlos - 2021
Persistent link: https://www.econbiz.de/10012666399
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Integrating virtual reality devices into the body : effects of technological embodiment on customer engagement and behavioral intentions toward the destination
Flavián Blanco, Carlos; Ibáñez-Sánchez, Sergio; … - In: Journal of travel and tourism marketing 36 (2019) 7, pp. 847-863
Persistent link: https://www.econbiz.de/10012179483
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The impact of virtual, augmented and mixed reality technologies on the customer experience
Flavián Blanco, Carlos; Ibáñez-Sánchez, Sergio; … - In: Journal of business research : JBR 100 (2019), pp. 547-560
Persistent link: https://www.econbiz.de/10012024008
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Feeling confident and smart with webrooming : understanding the consumer's path to satisfaction
Flavián Blanco, Carlos; Gurrea Sarasa, Raquel; Orús, … - In: Journal of interactive marketing : a quarterly … 47 (2019), pp. 1-15
Persistent link: https://www.econbiz.de/10012060908
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Augmented reality filters on social media : analyzing the drivers of playability based on uses and gratifications theory
Ibáñez-Sánchez, Sergio; Orús, Carlos; Flavián … - In: Psychology & marketing 39 (2022) 3, pp. 559-578
Persistent link: https://www.econbiz.de/10012817136
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The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps
Akdim, Khaoula; Casaló, Luis V.; Flavián Blanco, Carlos - In: Journal of retailing and consumer services 66 (2022), pp. 1-14
Persistent link: https://www.econbiz.de/10013209660