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The effects of service convenience and perceived quality on perceived value, satisfaction and loyalty in low-cost fitness centers
García-Fernández, Jerónimo; Gálvez-Ruíz, Pablo; … - In: Sport management review 21 (2018) 3, pp. 250-262
Persistent link: https://www.econbiz.de/10011871286
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Customer 360° method : assessment of customers in fitness centres
García-Fernández, Jerónimo; Bohórquez … - In: Sports management as an emerging economic activity : …, (pp. 57-72). 2017
Persistent link: https://www.econbiz.de/10011758351
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The use of fitness centre apps and its relation to customer satisfaction : a UTAUT2 perspective
Barbosa, Helena Ferreira; García-Fernández, Jerónimo; … - In: International journal of sports marketing & sponsorship 23 (2022) 5, pp. 966-985
Persistent link: https://www.econbiz.de/10013370520
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Investigating the intention to use fitness app : the role of the perceived attractiveness of fitness center customers
Gómez-Ruiz, Antonio Andrés; Gálvez-Ruiz, Pablo; … - In: Sport, Business and Management : an international … 12 (2022) 4, pp. 537-553
Persistent link: https://www.econbiz.de/10013349537
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Dimensions and outcomes of experiential quality in the fitness industry : the case of Turkey
Sevilmiş, Ali; Doğan, Mehmet; Gálvez-Ruiz, Pablo; … - In: International journal of sports marketing & sponsorship 25 (2024) 2, pp. 396-418
Persistent link: https://www.econbiz.de/10014505223
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The effect of perceived quality and customer engagement on the loyalty of users of Spanish fitness centres
Gálvez-Ruiz, Pablo; Calabuig, Ferran; Grimaldi-Puyana, … - In: Academia : revista Latinoamericana de administración 36 (2023) 4, pp. 445-462
Persistent link: https://www.econbiz.de/10014505280