Similar Search Results

Perceived experience value, satisfaction and behavioural intentions : a guesthouse experience

Amoah, Felix; Radder, Laetitia; Van Eyk, Marlé - In: African journal of economic and management studies : AJEMS 7 (2016) 3, pp. 419-433

Persistent link: https://www.econbiz.de/10011627628

Shoppers' experience value and behavioural intentions in shopping malls : the mediating effect of satisfaction

Turkson, Patrick Joel; Amoah, Felix; Van Eyk, Marlé - In: African journal of business and economic research : AJBER 17 (2022) 4, pp. 191-212

Persistent link: https://www.econbiz.de/10014336547

Dimensions of online shopping experience and satisfaction : an application of Pine and Gilmore's 4Es

Amoah, Felix; Marriott, Andrew - In: African journal of business and economic research : AJBER 16 (2021) 2, pp. 117-137

Persistent link: https://www.econbiz.de/10012816194

Mass customization and mass production

Radder, Laetitia; Louw, Lynette - In: The TQM Magazine 11 (1999) 1, pp. 35-40

Total quality management resulting from total customer satisfaction today can mean giving every customer a product tailored specifically to his or her needs. In the past, manufacturing was usually characterized by keeping costs down with economies of scale. Mass customization can result in a...

Persistent link: https://www.econbiz.de/10015033627

Perceived quality, visitor satisfaction and conative loyalty in South African heritage museums

Radder, Laetitia; Han, Xiliang - In: International business and economics research journal 12 (2013) 10, pp. 1261-1272

Persistent link: https://www.econbiz.de/10010200665

An examination of the museum experience based on Pine and Gilmore's experience economy realms

Radder, Laetitia; Han, Xiliang - In: The journal of applied business research 31 (2015) 2, pp. 455-470

Persistent link: https://www.econbiz.de/10010526766