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Precursors and outcomes of satisfaction in seller-customer business relationships : a sales perspective
Høgevold, Nils M.; Svensson, Göran; Mpinganjira, Mercy - In: International journal of procurement management 13 (2020) 4, pp. 531-552
Persistent link: https://www.econbiz.de/10012254622
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The role of conflict and opportunism on the duality of satisfaction in B2B sales relationships
Ferro-Soto, Carlos; Padin, Carmen; Roberts-Lombard, Mornay - In: European business review 36 (2024) 6, pp. 870-898
Persistent link: https://www.econbiz.de/10015130318
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The sequential logic of quality constructs in sales business relationships : model and findings
Ferro-Soto, Carlos; Padín, Carmen; Svensson, Göran; … - In: International journal of procurement management 19 (2024) 4, pp. 473-498
Persistent link: https://www.econbiz.de/10015064916
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Antecedents of economic and non-economic satisfaction in a franchise context
Constantaras, Margaret Theresé; Mostert, Pierre; … - In: International journal of enterprise network management … 16 (2025) 1, pp. 88-107
Persistent link: https://www.econbiz.de/10015326153
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Antecedents and postcedents of satisfaction in business relationships in Canada
Hutchinson, David; Singh, Jang; Svensson, Göran; … - In: International journal of logistics economics and … 3 (2011) 4, pp. 189-209
Persistent link: https://www.econbiz.de/10009502619
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Perceived justice in South African airline and hospital industries : measurement model
DeMeyer, Christine F.; Petzer, Daniel J.; Svari, Sander; … - In: International journal of quality and service sciences 5 (2013) 2, pp. 120-139
Persistent link: https://www.econbiz.de/10009768462
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A validation of inputs and outputs of satisfaction in business-to-business relationships through a Nordic comparison
Rindell, Anne; Mysen, Tore; Svensson, Göran; … - In: International journal of procurement management 6 (2013) 4, pp. 424-443
Persistent link: https://www.econbiz.de/10010207623
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Constituents of buyers' satisfaction in Puerto Rican business relationships
Sosa Varela, Juan Carlos; Svensson, Göran; Mysen, Tore - In: International journal of electronic customer … 6 (2012) 2, pp. 193-215
Persistent link: https://www.econbiz.de/10009630946
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Inter-relationships among focal dimensions in relationship quality : a quantitative and exploratory approach
Hutchinson, David; Singh, Jang; Svensson, Göran; … - In: International journal of procurement management 5 (2012) 2, pp. 229-252
Persistent link: https://www.econbiz.de/10009549318
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Trust and commitment-based satisfaction and the impact on specific investments, formalisation and opportunism
Mysen, Tore; Svensson, Göran; Lee, Tzong-ru - In: International journal of business excellence 4 (2011) 6, pp. 696-714
Persistent link: https://www.econbiz.de/10009505724