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Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector : an empirical study
Anosike, Uchenna Paschal; Eid, Riyad - In: The service industries journal 31 (2011) 13/14, pp. 2487-2505
Persistent link: https://www.econbiz.de/10009299647
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The role of Islamic religiosity on the relationship between perceived value and tourist satisfaction
Eid, Riyad; El-Gohary, Hatem - In: Tourism management : research, policies, practice 46 (2015), pp. 477-488
Persistent link: https://www.econbiz.de/10010486204
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An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context
El-Adly, Mohammed Ismail; Eid, Riyad - In: Journal of retailing and consumer services 31 (2016), pp. 217-227
Persistent link: https://www.econbiz.de/10011528677
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Muslim tourist perceived value in the hospitality and tourism industry
Eid, Riyad; El-Gohary, Hatem - In: Journal of travel research : a quarterly publication of … 54 (2015) 6, pp. 774-787
Persistent link: https://www.econbiz.de/10011388359
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Dimensions of the perceived value of malls : Muslim shoppers' perspective
El-Adly, Mohammed Ismail; Eid, Riyad - In: International journal of retail & distribution management 45 (2017) 1, pp. 40-56
Persistent link: https://www.econbiz.de/10011621614
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Managing customer trust, satisfaction, and loyalty through information communication technologies
Eid, Riyad (contributor) - 2013
"This book highlights technology's involvement with business processes in different sectors and industries while identifying marketing activities that are affected by its usage"--Provided by publisher.
Persistent link: https://www.econbiz.de/10011727705
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Muslim service quality dimensions in the tourism and hospitality industry : construct development and measurement validation
Eid, Riyad; Abdelkader, Ali Ahmed - In: International journal of islamic marketing and branding 2 (2017) 3, pp. 215-231
Persistent link: https://www.econbiz.de/10011858379
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Integrating destination attributes, political (in)stability, destination image, tourist satisfaction, and intention to recommend : a study of UAE
Eid, Riyad; El-Kassrawy, Yasser Ahmed; Agag, Gomaa - In: Journal of hospitality & tourism research : JHTR ; the … 43 (2019) 6, pp. 839-866
Persistent link: https://www.econbiz.de/10012053374
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Understanding the relationship between marketing analytics, customer agility, and customer satisfaction : a longitudinal perspective.
Agag, Gomaa; Shehawy, Yasser Moustafa; Almoraish, Ahmed; … - In: Journal of retailing and consumer services 77 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10014462263