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Guest satisfaction and restaurant performance
Gupta, Sachin; McLaughlin, Edward; Gómez, Miguel I. - In: The Cornell School of hotel administration handbook of …, (pp. 370-385). 2010
Persistent link: https://www.econbiz.de/10008667129
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Customer satisfaction, competition, and firm performance : an empirical investigation
Simon, Daniel H.; Gómez, Miguel I. - In: Managerial and decision economics : MDE ; the … 35 (2014) 6, pp. 371-386
Persistent link: https://www.econbiz.de/10010415487
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Employee attitudes, customer satisfaction, and sales performance : assessing the linkages in US grocery stores
Simon, Daniel H.; Gómez, Miguel I.; McLaughlin, Edward; … - In: Managerial and decision economics : MDE ; the … 30 (2009) 1, pp. 27-41
Persistent link: https://www.econbiz.de/10003793840
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Customer satisfaction and sales performance in wine tasting rooms
Shapiro, Marin; Gómez, Miguel I. - In: International journal of wine business research : IJWBR 26 (2014) 1, pp. 45-60
Persistent link: https://www.econbiz.de/10010339768
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The COVID-19 pandemic, customer satisfaction and sales performance in wine tasting rooms in the Finger Lakes region of New York State
Davis, Trent James; Gómez, Miguel I. - In: International journal of wine business research 34 (2022) 2, pp. 173-189
Persistent link: https://www.econbiz.de/10013361895
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Customer satisfaction and sale performance in New York State brewery tasting rooms
Li, Jie; Wagner, Sara M.; Gómez, Miguel I.; Mansfield, … - In: Agricultural and resource economics review : ARER 52 (2023) 1, pp. 132-150
Persistent link: https://www.econbiz.de/10014253703