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Would you forgive me? : from perceived justice and complaint handling to customer forgiveness and brand credibility-symmetrical and asymmetrical perspectives

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Effect of augmented reality applications on attitude and behaviours of customers : cognitive and affective perspectives

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The impacts of Shariah-compliant hotel attributes on Muslim travellers revisit intention : religiosity as a moderator

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Modelling services continuance intention : evidence from apps stores

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Effects of perceived value on satisfaction and revisit intention : domestic vs. international tourists

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Determinants of continuance intention to use food delivery apps : findings from PLS and fsQCA

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The role of airline travelers' pre-recovery emotions during the service recovery process

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Predicting Muslim medical tourists' satisfaction with Malaysian Islamic friendly hospitals

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