Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer service"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The meaning of shopping experi...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer service
Consumer behaviour
10
Konsumentenverhalten
8
Relationship marketing
8
Beziehungsmarketing
7
Grounded theory
6
Lieferantenmanagement
6
Supplier relationship management
6
Customer value
5
Kundenwert
5
Lieferkette
5
Supply chain
5
Grounded Theory
4
Marketing management
4
Marketingmanagement
4
Online retailing
4
Online-Handel
4
Customer satisfaction
3
E-commerce
3
Electronic Commerce
3
Kundenzufriedenheit
3
Logistics
3
Logistik
3
Social Web
3
Social web
3
B-to-B-Marketing
2
Beschwerdemanagement
2
Business sustainability
2
Business-to-business marketing
2
Buyer-seller relationships
2
Collaboration
2
Competition
2
Competitive advantage
2
Complaint management
2
Confidence
2
Corporate Social Responsibility
2
Corporate culture
2
Corporate social responsibility
2
Dienstleistungsqualität
2
Einzelhandel
2
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz im Buch
1
Aufsatz in Zeitschrift
1
Book section
1
Language
All
English
2
Author
All
Breazeale, Michael
1
Esmark Jones, Carol L.
1
Flint, Daniel J.
1
Gammelgaard, Britta
1
Spaid, Brian I.
1
Stevens, Jennifer L.
1
Published in...
All
Business horizons
1
Handbook of global supply chain management
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Timeliness, transparency, and trust : a framework for managing online customer complaints
Stevens, Jennifer L.
;
Spaid, Brian I.
;
Breazeale, Michael
; …
- In:
Business horizons
61
(
2018
)
3
,
pp. 375-384
Persistent link: https://www.econbiz.de/10011866294
Saved in:
2
Value and customer service management
Flint, Daniel J.
;
Gammelgaard, Britta
- In:
Handbook of global supply chain management
,
(pp. 51-63)
.
2007
Persistent link: https://www.econbiz.de/10003393874
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
