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Customer service
India
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Lean production
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Sahay, B. S.
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Sharma, Vikram
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Journal of global marketing
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Paradigm : the journal of Institute of Management Technology
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ECONIS (ZBW)
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Linkages between switching barriers and service recovery evaluation : an Indian exploration
Gautam, Vikas
- In:
Journal of global marketing
26
(
2013
)
3
,
pp. 147-154
Persistent link: https://www.econbiz.de/10010189501
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2
Managing automobile supply chain for competitiveness : the Indian scenario
Sharma, Vikram
;
Sahay, B. S.
- In:
Paradigm : the journal of Institute of Management Technology
12
(
2008
)
2
,
pp. 116-129
Persistent link: https://www.econbiz.de/10003819001
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