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~subject:"Customer value"
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Service experience co-creation...
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Customer value
Beziehungsmarketing
28
Relationship marketing
28
Consumer behaviour
24
Konsumentenverhalten
22
Betriebliche Wertschöpfung
21
Customer integration
21
Kundenintegration
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Value creation
21
Lieferantenmanagement
16
Supplier relationship management
16
Business-to-business marketing
14
Innovation
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B-to-B-Marketing
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Business network
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Dienstleistungsqualität
12
Innovation management
12
Innovationsmanagement
12
Service quality
12
Service-dominant logic
12
Unternehmensnetzwerk
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Customer experience
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Dienstleistung
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Dienstleistungssektor
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Service industry
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Service-Dominant Logic
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Services
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Bibliometrics
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Bibliometrie
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Kundenwert
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Service management
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Co-creation
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Dienstleistungsmarketing
8
Service experience
8
Service innovation
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Services marketing
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Commercialization
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Customer satisfaction
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Dienstleistungsmanagement
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Kundenzufriedenheit
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Aarikka-Stenroos, Leena
5
Helkkula, Anu
4
Jaakkola, Elina
3
Kelleher, Carol
2
Alexander, Matthew
1
Kaipainen, Jenni
1
Keränen, Joona
1
Pihlström, Minna
1
Ranta, Valtteri
1
Ruokolainen, Jari
1
Sairanen, Mikko
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Saunila, Minna
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Ukko, Juhani
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Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of service research : JSR
2
Journal of creating value
1
Journal of customer behaviour
1
Journal of service management
1
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ECONIS (ZBW)
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1
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
2
Customer referencing as business actor engagement behavior : creating value in and beyond triadic settings
Jaakkola, Elina
;
Aarikka-Stenroos, Leena
- In:
Industrial marketing management : the international …
80
(
2019
),
pp. 27-42
Persistent link: https://www.econbiz.de/10012064323
Saved in:
3
Circularity of customer service experience and customer perceived value
Helkkula, Anu
;
Kelleher, Carol
- In:
Journal of customer behaviour
9
(
2010
)
1
,
pp. 37-53
Persistent link: https://www.econbiz.de/10003965734
Saved in:
4
Characterizing value as an experience : implications for service researchers and managers
Helkkula, Anu
;
Kelleher, Carol
;
Pihlström, Minna
- In:
Journal of service research : JSR
15
(
2012
)
1
,
pp. 59-75
Persistent link: https://www.econbiz.de/10009521626
Saved in:
5
Business-to-business value co-creation : suppliers' perspective of essential information systems capabilities
Sore, Sariseelia
;
Saunila, Minna
;
Ukko, Juhani
; …
- In:
Journal of creating value
9
(
2023
)
1
,
pp. 81-106
Persistent link: https://www.econbiz.de/10014581529
Saved in:
6
Rhetoric in customer referencing : fortifying sales arguments in two start-up companies
Ruokolainen, Jari
;
Aarikka-Stenroos, Leena
- In:
Industrial marketing management : the international …
54
(
2016
),
pp. 188-202
Persistent link: https://www.econbiz.de/10011478793
Saved in:
7
How B2B suppliers articulate customer value propositions in the circular economy : four innovation-driven value creation logics
Ranta, Valtteri
;
Keränen, Joona
;
Aarikka-Stenroos, Leena
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 291-305
Persistent link: https://www.econbiz.de/10012285186
Saved in:
8
Customer-perceived value in the circular economy : a multidimensional framework
Sairanen, Mikko
;
Aarikka-Stenroos, Leena
;
Kaipainen, Jenni
- In:
Industrial marketing management : the international …
117
(
2024
),
pp. 321-343
Persistent link: https://www.econbiz.de/10014531343
Saved in:
9
The role of customer engagement behavior in value co-creation : a service system perspective
Jaakkola, Elina
;
Alexander, Matthew
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 247-261
Persistent link: https://www.econbiz.de/10010393232
Saved in:
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