Purpose – The purpose of this paper is to discuss the ongoing development of quality management, and whether the concepts being discussed can be agreed – and what influence this might have on the quality movement and quality practice. Design/methodology/approach – Literature review and...

Purpose – This paper aims to propose the application of quality engineering in the early phase of environmentally conscious design (Ecodesign). Design/methodology/approach – Utilizing the Kano model and willingness to pay, the paper presents a framework for classification of environmental...